Welcome to Louka, your destination for women’s accessories by using our website or making a purchase, you agree to comply with the following terms and conditions. Please read them carefully before using the site or placing any orders.

1. Account Registration

  • Users must provide accurate and complete information when creating an account or placing an order.
  • You are responsible for maintaining the confidentiality of your login information.
  • Louka reserves the right to suspend or terminate any account that is used unlawfully or violates our policies.

2. Products and Content

  • All products displayed on the website are carefully selected or designed.
  • Actual product colors may slightly vary due to screen settings or lighting in photos.
  • Louka reserves the right to modify or remove any product without prior notice.

3. Prices and Payments

  • All prices on the site are listed in Egyptian Pounds (EGP) and include taxes (if applicable).
  • Louka may change prices at any time without prior notice.
  • Payments are made securely through the available electronic methods, and your payment information is protected with encrypted systems.

4. Shipping and Delivery

  • Orders are shipped within 2 to 5 business days within Egypt (except under exceptional circumstances).
  • Shipping fees may vary based on region or order size.
  • Louka is not responsible for delays caused by factors beyond our control such as weather or courier issues.

5. Return and Exchange Policy

Please refer to our Refund and Returns Policy for detailed information about:

  • Return eligibility within 14 days of receipt.
  • Conditions for refunds and exchanges.
  • Shipping costs and refund processing timeframes.

6. Intellectual Property

  • All content on this website (including images, text, designs, and logos) is the exclusive property of Louka.
  • You may not reuse, copy, or publish any part of the site without prior written permission.

7. Website Use

  • You may not use this site for any illegal or unauthorized purposes.
  • Attempting to hack, disrupt, or misuse the site in any way is strictly prohibited.

8. Changes to Terms

Louka reserves the right to update or modify these terms at any time. We recommend reviewing this page periodically for any updates.

Last updated: July 10, 2025

9. Contact Us

For any questions or concerns, feel free to contact us:

📧 Email: info@loukaeg.com