At Louka we take your privacy seriously and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you browse or shop on our website.
1. Information We Collect
We may collect the following types of information:
- Personal Information: such as your name, email address, phone number, shipping address, and payment details (when placing an order).
- Usage Data: such as pages visited, time spent on the site, device type, browser, and IP address.
- Cookies: to enhance your browsing and shopping experience.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill orders and arrange shipping.
- Communicate with you regarding orders, promotions, or updates.
- Improve our website performance and your shopping experience.
- Prevent fraud and unauthorized use of our services.
3. Sharing Your Information
We do not sell or share your personal data with third parties for marketing purposes. We may share some information with:
- Shipping providers to deliver your orders.
- Payment service providers to process transactions.
- Authorities if legally required.
4. Data Protection
We apply advanced security measures (such as encryption and SSL secure connections) to protect your personal information from unauthorized access, alteration, or misuse.
5. Your Rights
You have the right to:
- Request access to the data we hold about you.
- Request correction or deletion of your data.
- Unsubscribe from newsletters or marketing communications at any time.
To contact us regarding your personal data, please email us at:
📧 info@loukaeg.com
6. Cookies Policy
We use cookies to enhance your browsing experience. You can manage cookie settings through your browser at any time.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Last updated: July 10, 2025